Customer Service Representative

7 days ago


Nicholasville, Kentucky, United States Aaron's Fairway Leasing LLC Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Account Advisor at Aaron's Fairway Leasing LLC. As a key member of our sales and leasing team, you will play a vital role in supporting our customers' desire to own their products.

Key Responsibilities
  • Assist customers in achieving ownership of their products through coaching and guidance on the benefits of timely payments.
  • Communicate with customers via phone or in-person regarding the status of their lease agreements.
  • Process merchandise returns as requested.
What We Offer
  • A dynamic career path with opportunities for internal advancement.
  • A comprehensive progressive development program to support your growth and success.
  • Sundays off and paid time off to maintain a healthy work-life balance.
  • Incentive pay opportunities to recognize and reward your achievements.
  • Associate purchase discounts and access to a range of benefits, including medical, dental, and vision insurance, 401(K) with company match, and life insurance and disability benefits.
Requirements
  • 2 years of experience in retail or customer service.
  • Schedule flexibility between 8A - 9P, including Saturdays.
  • At least 21 years old with a valid driver's license and satisfactory Motor Vehicle Record (MVR).
  • Ability to lift up to 50 lbs. without assistance and up to 300 lbs. with the aid of a dolly.


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