Customer Service Advocate
1 week ago
TMC Acquisition LLC, a prominent player in the pharmaceutical sector, is on the lookout for a committed Customer Care Specialist to enhance our team. The successful candidate will demonstrate a strong commitment to customer satisfaction and possess extensive experience in service roles.
Key Responsibilities:
- Engage with healthcare professionals and clients to collect essential details for medication orders
- Address customer questions and concerns with professionalism and efficiency
- Offer insights on products and services to medical practitioners
- Stay informed about pharmaceutical offerings, pricing structures, and operational guidelines
- Support the onboarding and training of new staff members as required
Requirements:
- High school diploma or equivalent
- 3-5 years of experience in customer service roles
- Experience as a pharmacy technician is advantageous
- Excellent written and verbal communication abilities
- Proficient in Microsoft Office Suite and Salesforce
- Strong problem-solving capabilities and the ability to work autonomously
- Fluency in Spanish is a valuable asset
Benefits:
- Comprehensive Medical, Dental, and Vision coverage, along with a 401K plan
- Full-time employment with three weeks of Paid Time Off annually
- Additional PTO day for birthdays each year
Become a part of TMC Acquisition LLC and contribute to enhancing patient care.
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