Customer Service Advocate

1 week ago


Nicholasville, Kentucky, United States TMC Acquisition LLC Full time
Customer Care Specialist at TMC Acquisition LLC

TMC Acquisition LLC, a prominent player in the pharmaceutical sector, is on the lookout for a committed Customer Care Specialist to enhance our team. The successful candidate will demonstrate a strong commitment to customer satisfaction and possess extensive experience in service roles.

Key Responsibilities:

  • Engage with healthcare professionals and clients to collect essential details for medication orders
  • Address customer questions and concerns with professionalism and efficiency
  • Offer insights on products and services to medical practitioners
  • Stay informed about pharmaceutical offerings, pricing structures, and operational guidelines
  • Support the onboarding and training of new staff members as required

Requirements:

  • High school diploma or equivalent
  • 3-5 years of experience in customer service roles
  • Experience as a pharmacy technician is advantageous
  • Excellent written and verbal communication abilities
  • Proficient in Microsoft Office Suite and Salesforce
  • Strong problem-solving capabilities and the ability to work autonomously
  • Fluency in Spanish is a valuable asset

Benefits:

  • Comprehensive Medical, Dental, and Vision coverage, along with a 401K plan
  • Full-time employment with three weeks of Paid Time Off annually
  • Additional PTO day for birthdays each year

Become a part of TMC Acquisition LLC and contribute to enhancing patient care.



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