Patient Service Coordinator
3 days ago
We are seeking a dedicated Patient Service Representative to join our team at Medix. This role is essential in ensuring a seamless and positive experience for our patients.
Key Responsibilities:
- Efficiently manage the check-in and check-out process, ensuring accuracy and a welcoming experience.
- Schedule patient appointments with attention to detail, accommodating preferences and availability.
- Collect and verify insurance information and copayments, ensuring all transactions are processed accurately.
- Greet patients warmly and assist them with any inquiries or needs they may have.
- Oversee the waiting area to ensure it remains organized and that patients are comfortable.
- Handle both inbound and outbound calls professionally, addressing patient concerns and coordinating with medical staff as needed.
EMR System: Athena
Required Qualifications:
- High School Diploma or GED
- 6+ months of medical front office experience
- Strong interpersonal and organizational skills
Preferred Qualifications:
- Bilingual
- Experience with EMR systems, specifically Athena
Schedule: Monday to Friday, 8:00AM to 5:00PM
Pay Rate: $16 to $18 per hour
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