Business Development Manager
3 weeks ago
Estimated Salary: $80,000 - $110,000 per year
About City Wide Facility SolutionsWe are a leading provider of facility solutions, committed to delivering exceptional results for our clients. Our team is dedicated to providing outstanding service and support.
Job DescriptionThe Business Development Manager will be responsible for managing all aspects of assigned client relationships, including retention, expansion, and diversification of City Wide building solutions and/or products. This role involves formulating and managing an effective service strategy and schedule tailored to each client, negotiating and entering into agreements with clients for additional services, and ensuring a standard of excellence in quality and client satisfaction.
- Manage all Contractor relationships, including interview and hire, negotiation of pricing and other contract terms, management of agreements, development of service specifications, client compliance, verification of Contractor compliance, and removal or replacement as necessary.
- Promote the sale of, procure, and monitor supplies for clients.
- Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
To succeed in this role, you will need:
- 3+ years outside B2B account management experience, preferably in building maintenance or facility management.
- 3+ years track record of success in a client retention role, with goals and metrics to support.
- Highly detail-oriented and excellent follow-through on commitments.
- Positive and outgoing personality; great at building relationships.
- Excellent verbal and strong written communication skills.
- Proficient in Microsoft Office and knowledge of CRM database.
- Ability to travel on a daily basis to client locations.
We offer a comprehensive benefits package, including:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development
- Wellness Resources
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