Senior Branch Manager

2 days ago


Boston, Massachusetts, United States SIXT USA Full time
Job Title: Senior Branch Manager

Are you a seasoned leader with a passion for customer service? Do you have experience in sales and management? We are seeking a Senior Branch Manager to join our team at SIXT Boston Logan Airport.

About the Role

The Senior Branch Manager will be responsible for leading a team of Management Trainees, Rental Sales Agents, and Fleet Service Agents. You will be responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability.

Key Responsibilities
  • Lead and develop team members through regular performance reviews and meetings
  • Recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
  • Manage the vehicle fleet, operational tasks, and delegate tasks to ensure efficient workflows
  • Ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes
Requirements
  • Experience and Education: Bachelor's degree with at least 2 years of experience in sales and customer service, plus 2 years in a supervisory role
  • Supervisory and Communication Skills: Good supervisory skills, strong communication skills, and exceptional interpersonal and relationship-building abilities
  • Organization and Customer Service: Highly organized and excellent customer service skills
  • Work Authorization: Authorized to work in the United States and not require work authorization sponsorship
  • Age and License: At least 18 years old, valid driver's license with a clean record, and able to work 40+ hours per week
What We Offer
  • Comprehensive Health & Insurance: Healthcare coverage, life insurance, critical illness, hospital indemnity, pet insurance, and 401k
  • Company Car & Equipment: Company car, laptop, and phone provided for your role
  • Paid Time Off & Sick Leave: PTO, sick leave, and a balanced work-life schedule
  • Branch Bonus Plan: Performance-based branch bonus plan
  • Uniform & Dry Cleaning: Full uniform with weekly dry cleaning services at no cost
  • Exclusive Employee Rentals: Employee-only rental rates, family rental options, and exclusive discounts

About SIXT USA: We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent, SIXT share, SIXT ride, and SIXT+ to give our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners, and around 1.5 million drivers worldwide.



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