Branch Manager

17 hours ago


Boston, Massachusetts, United States Johnstone Supply - The Balsan Group Full time
Job Title: Branch Manager

Johnstone Supply, a leading family-owned HVAC-R Distributor, is seeking a dynamic and results-driven Branch Manager to join our team. As a key member of our organization, you will provide leadership and support across multiple branch locations.

Key Responsibilities:
  • Team Management: Establish, communicate, and model performance expectations for all team members, ensuring they have the knowledge and skills to perform their jobs.
  • Customer Sales and Service: Ensure customers receive prompt, professional service, both in person and over the phone, while working directly with customers.
  • Business Management and Financial Success: Establish sales and profitability goals for the store, oversee customer returns, warranty processes, and balancing customer requests with company guidelines.
  • Administrative Tasks: Maintain accurate records of sales transactions, customer interactions, and inventory movements.
Requirements:
  • A high school diploma or equivalent is required.
  • Strong communication and interpersonal skills.
  • People management skills.
  • Attention to detail and ability to multitask in a fast-paced environment.
  • Proficiency with computers and different software programs.
Benefits:
  • Competitive pay.
  • Competitive medical, dental, vision, and prescription insurance coverage.
  • Bonus.
  • Earn PTO hours immediately.
  • Paid holidays.
  • Opportunities for development.
  • 401K with a company match.

Johnstone Supply, The Balsan Group, is a rapidly growing company that differentiates itself from other suppliers by offering innovative ordering options, rush delivery, fast Will Call pick-up, and expert-led technical training. Our core values are Hungry, Humble, and Smart.


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