Fraud Strategy Analyst

2 weeks ago

Greenville, South Carolina, United States TD Bank Group Full time
Work Location:
United States of America

Hours:
40

Pay Details:
$86,840 - $130,000 USD

TD is dedicated to ensuring fair and equitable compensation for all employees. The salary range for this position considers various factors that influence compensation decisions. The actual base pay offered may differ based on the candidate's skills, experience, job-related knowledge, certifications, geographic location, and specific business needs. As TD prioritizes career development, it is uncommon for an individual to be hired at or near the top of the salary range for their role.

As a candidate, you are encouraged to engage in discussions regarding compensation with your recruiter, who can provide more specific details about this role.

Line of Business:
Sales & Customer Distribution Support
Job Overview:

The Fraud Strategy Analyst will oversee the comprehensive forecast delivery for Small Business Lending, TD Auto Finance, and Home Equity related losses. This role is responsible for the development and maintenance of detailed forecasting models, as well as creating content for forecast reviews to be discussed with relevant peers, partners, and executives. The Analyst will lead discussions across the Fraud teams for proactive analysis and insightful reporting and forecasting of both third-party and first-party fraud.

The Fraud Strategy Analyst will manage a portfolio of one or more fraud-supported business lines, generating multifaceted insights and understanding while enacting strategic direction. The Analyst will be accountable for the hands-on delivery of objectives, projects, process changes, reporting/forecasts, and business partnership meetings.

Key Responsibilities:
  • Monitor fraud attacks and trends affecting the designated area.
  • Collaborate with senior leadership to implement countermeasures aligned with strategic goals.
  • Engage in quarterly and annual fraud loss and operational capacity forecasting exercises.
  • Implement procedural and project changes.
  • Adhere to Change Management protocols.
  • Utilize business-level reporting to identify fraud trends and provide insights based on the area of oversight.
  • Support project development, intent, and ongoing partner projects; identify risks and contribute to the development of business insights for the project.
  • Assist in defining fraud-resilient products through the development of business-level requirements and processes.
  • Ensure post-launch project and IT/technology validation and issue management to meet business and fraud requirements.
  • Ensure alignment and implementation of fraud policies/processes for both fraud and supported business lines.
  • Provide monthly updates on business partner loss and operational performance and participate in review sessions.
  • May oversee the day-to-day management of fraud vendors.
  • When involved in formal projects, the expectation is that these projects have a moderate cost and risk rating/tier.
Qualifications:
  • Bachelor's degree in a relevant field.
  • 3-5 years of experience in a related capacity.
  • Experience in fraud management is preferred.
  • Proficient in Microsoft Office applications; advanced Excel skills are preferred.
  • Strong communication skills with a proven ability to build effective relationships with internal and external business partners.
  • Experience in managing budgets, P&L, and resource allocation.
  • Ability to handle confidential information with discretion.
Preferred Qualifications:
  • Experience in a corporate function within a financial institution.
  • Previous experience with forecasting and planning.
Customer Accountabilities:
  • Support the strategic direction of the fraud-supported business and play a key role in implementing the overall business strategy while balancing customer experience and fraud risk.
  • Participate in identifying, designing, and testing solutions and support the implementation of business projects/initiatives.
  • Engage in discussions on strategic goals with partners in any given portfolio, resulting in roadmaps and strategic plans.
  • Work effectively with multiple teams across various initiatives and functional domains, influencing and aligning others as needed.
Shareholder Accountabilities:
  • Collaborate with partners on business challenges and deliver fact-based advice that aligns with strategy and drives shareholder value.
  • Support the development and implementation of operational strategies, standards, procedures, and objectives to achieve measurable excellence in service delivery.
  • Participate in establishing and executing development/input on fraud impact for business cases and drive execution of deliverables to achieve desired results.
  • Develop and deliver presentations/communications to management, stakeholders, and project owners after ensuring data analysis and insights are validated for accuracy.
  • Support the development of business requirements and facilitate project execution, educating business users on integrating analytics into decisions.
  • Stay informed about emerging issues, trends, and evolving fraud risks and assess potential impacts to the organization.
  • Identify key issues and escalate to appropriate levels and relevant stakeholders as required.
  • Maintain a culture of risk management and control, supported by effective processes and sound infrastructure in alignment with risk appetite.
Employee/Team Accountabilities:
  • Provide thought leadership and industry knowledge in your area of expertise.
  • Foster a positive work environment that promotes service to the business, quality, innovation, and teamwork; ensure timely communication of issues.
  • Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency.
  • Work collaboratively as a team, supporting other members in achieving business objectives and providing client services.
  • Participate in knowledge transfer within the team and business units.
  • Exemplify behaviors consistent with TD's leadership profile and risk and control culture.
  • Create an extraordinary workplace that advances and sustains a unique, inclusive culture reflecting TD's diversity agenda.
The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. The listed responsibilities and duties are considered essential functions for ADA purposes.

About TD:
TD is a leading global financial institution and the fifth largest bank in North America by branches. We deliver exceptional customer experiences to over 27 million households and businesses across Canada, the United States, and globally. With more than 95,000 colleagues, we are committed to enriching the lives of our customers, communities, and colleagues.

TD is dedicated to being a leader in customer experience, believing that all colleagues are customer-facing, regardless of their role. As we grow our business and execute our strategy, we are innovating to enhance customer experiences and build capabilities for the future of banking. Whether you have extensive banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations, mentorship, and training programs, we support you in achieving your goals.

Total Rewards Package:
Our Total Rewards package reflects our investment in our colleagues to help them achieve their financial, physical, and mental well-being goals. This includes base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits, and career development opportunities.

Colleague Development:
If you are interested in a specific career path or want to build certain skills, we are here to help you succeed. You will have regular career, development, and performance conversations with your manager, along with access to an online learning platform and various mentoring programs to unlock future opportunities.

Training & Onboarding:
We provide training and onboarding sessions to ensure you have everything you need to succeed in your new role.

Interview Process:
We will reach out to candidates of interest to schedule interviews and communicate outcomes to all applicants.

Accommodation:
If you are an applicant with a disability and need accommodations to complete the application process, please reach out for assistance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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