Sales Account Executive

13 hours ago

Des Moines, Iowa, United States United Parcel Service Inc. Full time
Job Summary

The Account Executive develops and manages a portfolio of customers in business-to-business (B2B) and business-to-consumer (B2C) within a specific geographical area. This position is responsible for achieving his/her assigned sales plan by generating profitable UPS revenue growth through the development of new business and the retention of existing business within their assigned accounts.

Responsibilities
  • Maintains and grows a book of business (e.g., ground, air, international)
  • Introduces new products and services and expands business opportunities within customer accounts
  • Tracks sales performance to objectives
  • Monitors account statistics and qualifies internal sales leads to identify opportunities and create an effective sales strategy
  • Utilizes resources and account history to prepare for sales calls
  • Submits pricing requests and analyzes price quotes
  • Develops standard operating procedures (SOPs), generates standard and customized reports and queries, accesses appropriate databases, and interprets and clarifies data
Requirements
  • Demonstrates a basic understanding of products, services, and customer-facing technology solutions offered by UPS along with their features and business applications
  • Describes general customer profiles targeted by the company
  • Understands industry and financial trends impacting UPS and/or customers' organizations; identifies the organizational structure and functions within a business
  • Possesses basic understanding of competitor's tactics, product/service offerings, and strategies; translates competitor performance and actions into implications for UPS
  • Works with others to research stakeholders' and key decision-makers' needs, requirements, and perspectives; describes in general terms customer characteristics, preferences, history, processes, and constraints
  • Understands customer's general business needs and knows the account status; may provide information about accounts for use in planning account strategy
  • Possesses ability to use negotiation techniques in less complex situations; recognizes the potential impact of negotiation proceedings on the business; gains consensus from involved parties
  • Recognizes when customers are having issues; identifies resolution to basic customer issues and recommends solutions
  • Establishes and maintains entry-level contacts in customer organizations; builds relationships to further understand customers' business and objectives
  • Demonstrates a basic understanding of supply chain concepts and identifies issues within a supply chain
  • Experience with Business to Business or Business to Consumer sales
  • Willing to travel, as required
  • Experience using Microsoft products
  • Bachelor's Degree (or internationally comparable degree)
Basic Qualifications
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
  • Employer will not sponsor a visa for this or future positions
  • Must be currently located in the same geographic location as the job or willing to relocate yourself if relocation assistance is not included
  • Prefer a Bachelor's Degree (or internationally comparable degree) or be a current UPS employee with three years of UPS experience

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