Senior Account Manager

3 weeks ago


Columbus, Ohio, United States Forward Air Full time
Job Description:

The Senior Account Manager will be responsible for maintaining and growing relationships with existing enterprise-level customers while identifying and developing new business opportunities for Forward Air.

They will serve as the main point of contact for their assigned enterprise-level accounts, providing exceptional customer service and ensuring customer satisfaction.

The ideal candidate will have experience in enterprise-level account management and a proven track record of achieving sales targets.

Key Responsibilities:

  • Manage and grow existing enterprise-level customer relationships
  • Identify and develop new business opportunities at the enterprise-level
  • Collaborate with the sales team and other departments to ensure customer needs are met and expectations are exceeded
  • Provide accurate and timely reporting of sales activities and customer interactions
  • Meet or exceed monthly and annual sales targets

Requirements:

  • Bachelor's degree in Business, Sales, or a related field
  • 5+ years of experience in enterprise-level account management, preferably in the transportation or logistics industry
  • Proven track record of achieving sales targets and growing enterprise-level accounts
  • Excellent communication, negotiation, and interpersonal skills
  • Strong problem-solving and decision-making abilities

About Forward Air:

Forward Air is a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market.

We offer surface shipping on an accelerated "time-definite" basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation.

We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs.

Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies.

We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country.

With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry.



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