Senior Account Manager

4 weeks ago


Columbus, Ohio, United States Forward Air Full time
Job Title: Senior Account Manager

Job Summary:

We are seeking a highly skilled Senior Account Manager to join our team at Forward Air. As a Senior Account Manager, you will be responsible for maintaining and growing relationships with existing enterprise-level customers while identifying and developing new business opportunities for our company.

Key Responsibilities:

- Manage and grow existing enterprise-level customer relationships
- Identify and develop new business opportunities at the enterprise-level
- Collaborate with the sales team and other departments to ensure customer needs are met and expectations are exceeded
- Provide accurate and timely reporting of sales activities and customer interactions in our CRM system
- Meet or exceed monthly and annual sales targets

Requirements:

- Bachelor's degree in Business, Sales, or a related field
- 5+ years of experience in enterprise-level account management, preferably in the transportation or logistics industry
- Proven track record of achieving sales targets and growing enterprise-level accounts
- Excellent communication, negotiation, and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work independently as well as in a team environment
- Knowledge of CRM software and Microsoft Office Suite

About Us:

Forward Air is a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated 'time-definite' basis, delivering cargo at a specific time, but under less time-sensitive situations. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes.

Why Work with Us:

At Forward Air, we are committed to providing our customers with exceptional service and support. We offer a dynamic and fast-paced work environment, competitive compensation, excellent benefits, and opportunities for career growth. If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

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