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Sales Development Specialist
2 months ago
The Sales Trainer plays a pivotal role in enhancing the effectiveness and efficiency of the sales team by providing targeted training and development programs designed to ensure that the sales force is well-prepared, motivated, and continuously improving in alignment with the company's objectives.
NCC Group, a global leader in software escrow solutions, is dedicated to protecting businesses from unforeseen disruptions.
We ensure that business-critical software applications and source code are safe, secure, and always available.
As a trusted intermediary for some of the world's best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.
With over 40 years of experience, NCC Group pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism.
We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability.
Key Responsibilities- Training Program Development:
- Design and develop comprehensive sales training programs, including new hire onboarding, product knowledge, sales techniques, and soft skills.
- Collaborate with sales leadership to identify training needs and tailor programs to address skill gaps and improve performance.
- Continuously update training content to reflect changes in products, market trends, and sales strategies.
- Conduct engaging and interactive training sessions in both classroom and virtual environments.
- Facilitate role-playing exercises, sales simulations, and other hands-on activities to reinforce learning.
- Provide individualized coaching and feedback to sales representatives to help them apply training concepts to real-world scenarios.
- Assess the effectiveness of training programs through feedback, assessments, and performance metrics.
- Track the progress of sales representatives and provide ongoing support to ensure continuous improvement.
- Work closely with sales managers to monitor team performance and address any issues related to sales skills or knowledge.
- Develop and maintain a repository of sales resources, including scripts, presentations, and best practices.
- Ensure that sales teams have access to the latest tools, technologies, and information needed to succeed.
- Collaborate with marketing and product teams to ensure alignment between sales training and overall business goals.
- Stay current with industry trends, sales techniques, and best practices in sales training.
- Gather feedback from trainees and stakeholders to continuously improve training programs and delivery methods.
- Participate in professional development opportunities to enhance training skills and knowledge.
- Sales Processes:
- Proficiency in various sales methodologies and strategies.
- Ability to quickly learn and teach the specifics of the company's products or services.
- Skill in interpreting sales data and metrics to identify areas for improvement.
- Experience in creating comprehensive training programs tailored to different learning styles.
- Ability to lead workshops, seminars, and virtual training sessions effectively.
- Providing ongoing support and feedback to help sales representatives grow and improve.
- Knowledge of adult learning principles and instructional design methods.
- Expertise in delivering clear, engaging, and persuasive presentations.
- Ability to listen to feedback and questions from trainees and respond effectively.
- Strong command over language to articulate ideas and instructions clearly.
- Understanding and addressing the needs and challenges of trainees with different learning paces.
- Ability to build trust and rapport with sales teams and other stakeholders.
- Handling disagreements or issues that may arise during training sessions.
- Identifying gaps in knowledge or skills and developing training to address them.
- Using data to measure the effectiveness of training programs and making data-driven improvements.
- Quickly identifying and addressing issues that arise in training or sales processes.
- Familiarity with CRM systems, sales tracking software, and training platforms.
- Experience with online training platforms, learning management systems (LMS), and other digital tools.
- Proficiency in using tools like PowerPoint, video editing software, and other multimedia tools to create training materials.