Executive Restaurant Operations Manager

1 week ago


New York, New York, United States Gecko Hospitality - NY Full time

Gecko Hospitality in New York is seeking an experienced Restaurant Operations Manager to oversee the daily operations of one of our premier hospitality venues. With a strong background in restaurant or hospitality management, you will be responsible for leading teams, optimizing operations, and ensuring exceptional guest experiences.

About the Role:

  • We are looking for a highly motivated individual with a passion for delivering exceptional customer service and a strong understanding of financial management.
  • You will assist in overseeing the day-to-day operations of the restaurant, ensuring smooth service and high standards in food quality, cleanliness, and guest satisfaction.
  • You will support recruitment, training, and performance management of front-of-house and back-of-house staff, fostering a positive work environment and encouraging teamwork and growth.

Key Responsibilities:

Operational Support

You will assist in overseeing the day-to-day operations of the restaurant, ensuring smooth service and high standards in food quality, cleanliness, and guest satisfaction.

Team Management

You will support recruitment, training, and performance management of front-of-house and back-of-house staff, fostering a positive work environment and encouraging teamwork and growth.

Guest Service Excellence

You will ensure exceptional guest experiences by overseeing service delivery, handling guest feedback, and resolving any issues in a professional and timely manner.

Financial Oversight

You will help manage the venue's financial performance by tracking budgets, controlling costs, managing labor and food costs, and contributing to financial reporting.

Health & Safety Compliance

You will ensure all health, safety, and sanitation standards are adhered to, maintaining a clean, safe, and compliant environment for both guests and staff.

Inventory & Stock Management

You will oversee inventory, ordering, and vendor relationships to ensure efficient and cost-effective stock management.

Event Coordination

You will assist in planning and executing private events, group reservations, and special promotions to increase brand visibility and drive revenue.

What We Offer:

  • A competitive salary of $80,000 per year, plus performance-based incentives.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for career growth and professional development.
  • A vibrant, dynamic work environment in one of New York City's top hospitality destinations.

About Gecko Hospitality: We are a leading hospitality-exclusive recruitment agency, named to Forbes' list of America's Best Recruiting Firms. With over 120 dedicated hospitality experts and a national network of 80 regional offices, we cover all 50 states and Canada, offering professional placement services and career advancement opportunities for hospitality professionals.



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