Executive Restaurant Operations Manager

2 days ago

New York, New York, United States STK Steakhouse Full time

STK Steakhouse Overview

We are the global leader in Vibe Dining, operating high-end restaurants and bars in cities worldwide. Our mission is to deliver an unforgettable experience for our guests.

As a key member of our team, you will have opportunities to grow and develop in this expanding company.

About the Job

The Executive Restaurant Operations Manager is responsible for overseeing all operational aspects of the business. This role is crucial in ensuring seamless execution of our service standards.

Key Responsibilities

  • Manage, lead, and mentor management and hourly staff to maintain exceptional service quality.
  • Develop and implement risk management strategies to mitigate potential issues.
  • Represent STK Steakhouse in investigating, answering, and settling grievances.
  • Ensure compliance with corporate mandates and update daily reports.

Staffing and Team Development

  • Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth.
  • Interview, screen, and recruit job applicants.
  • Coach, train, and develop management and hourly staff to enhance performance.

Fiscal Responsibility

  • Monitor activities and expenses to ensure budgeted revenues and cost control.
  • Set and monitor sales forecasts and profitability reports.
  • Collaborate with the Director of Operations to address sales and key issues.
  • Maintain a strong focus on increasing sales through marketing, networking, and incentives for staff.

Qualifications/Primary Job Requirements

  • Minimum 8 years of professional hospitality experience, preferably in large-scale projects exceeding $10 million.
  • Food and Safety training (OSHA preferred).
  • Exceptional management, delegation, and presentation skills.
  • Strong influence, interpersonal, verbal, and written communication, problem-solving, and creative solution generation skills.
  • General business acumen.
  • Expert knowledge of restaurant computer systems (e.g., MICROS, Squirrel, and Aloha).

Benefits

  • Starting 2 weeks paid vacation.
  • Medical, dental, vision, group life, and disability insurance.
  • Group accident insurance.
  • Group health indemnity insurance.
  • Group clinical illness insurance.
  • Paid sick time off.
  • Employee assistance program (EAP).
  • Dependent care benefit.
  • Employee dining discounts and/or complimentary meals onsite.
  • Traditional and Roth 401(k) plan.
  • Commuter benefits.

Salary: $120,000 - $150,000 per year, depending on experience and qualifications.

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