Automotive Sales Consultant

2 weeks ago

Conway, Arkansas, United States Honda World of Conway Full time

Position Title:
Automotive Sales Consultant

Overview:
If you are seeking a fulfilling career where your contributions are valued, your search ends here. Honda World of Conway is a family-owned dealership committed to the success and advancement of our employees. With multiple locations, we offer numerous opportunities for growth.

Role Summary:
The Automotive Sales Consultant is responsible for selling both new and pre-owned vehicles, ensuring customer satisfaction while generating leads and achieving monthly sales targets.

What We Provide:
- Medical, Dental, and Life Insurance
- Vision Insurance
- Short-term and Long-term Disability
- 401(K) Plan
- Paid Time Off
- Closed on Sundays

Key Responsibilities:

  • Assist customers in selecting vehicles by engaging them with thoughtful questions and attentive listening.
  • Participate in product and sales training sessions as directed by the sales manager.
  • Greet and assist customers entering the dealership showroom or sales lot.
  • Meet or exceed the required monthly sales volume.
  • Address the transportation needs of customers purchasing new and used vehicles.
  • Analyze and communicate product performance, applications, and benefits to potential buyers.
  • Offer test drives to all interested customers.
  • Ensure compliance with dealership procedures for customer identification prior to test drives.
  • Demonstrate a strong commitment to customer satisfaction.
  • Understand and adhere to local and state regulations governing automotive sales.
  • Set personal income goals aligned with dealership productivity standards and develop strategies to achieve them.
  • Stay informed about new products, features, and accessories, and their advantages for customers.
  • Educate customers on equity, values, and depreciation.
  • Facilitate introductions between customers and the sales manager.
  • Process all sales documentation accurately and in accordance with dealership policies.
  • Prepare sold vehicles for customer delivery and ensure they understand the vehicle's features and warranty.
  • Introduce customers to service department staff to highlight available services.
  • Follow up on all post-delivery items to ensure customer satisfaction.
  • Maintain a system for owner follow-up to encourage repeat and referral business.
  • Schedule first service appointments for customers.
  • Review and analyze performance regularly to improve time management and planning.
  • Conduct business ethically and professionally.
  • Bring a positive attitude and a commitment to excellence to the workplace.
  • Continuously enhance product knowledge and sales skills.

Additional Responsibilities:

  • Maintain a professional appearance as per company guidelines.
  • Keep the work environment organized, safe, and clean.
  • Attend sales meetings and arrive on time for scheduled shifts.
  • Interact positively with colleagues and accept feedback constructively.
  • Demonstrate eagerness to learn about new products and improve skills.
  • Exhibit excellent communication skills with customers and team members.

Qualifications:
To succeed in this role, candidates must meet the following criteria:

  • Experience in sales or a related field, preferably in an automotive dealership.
  • Knowledge of automotive sales processes.
  • Proficient computer skills, particularly with dealership management software.
  • Ability to maintain confidentiality.
  • Adherence to company policies and procedures.

Physical Requirements:
The physical demands of this position include:

  • Regularly sitting, standing, and walking.
  • Occasionally climbing, stooping, kneeling, crouching, or crawling.
  • Frequently lifting or moving up to 10 pounds and occasionally up to 25 pounds.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:
The work environment is typical of a professional dealership setting, including test drives with customers. The noise level is generally moderate.

Pre-Employment Screening:
Candidates must undergo a motor vehicle record check, drug screening, and background checks.

This job description is subject to change at any time, and it is not intended to be a comprehensive list of all responsibilities and duties associated with the position. Employment is 'At Will,' meaning either party may terminate the employment relationship at any time, with or without cause or notice. Honda World of Conway is an equal opportunity employer, committed to providing equal employment opportunities to all qualified individuals.

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