Bilingual Client Support Specialist

2 weeks ago


Coral Gables, Florida, United States Morgan White Group Full time

Morgan White Group is currently seeking a friendly and dedicated Bilingual Client Support Specialist to assist with inquiries related to health and dental insurance. If you take pride in delivering outstanding client support and enjoy helping both internal and external stakeholders, this role may be a perfect fit for you.

This position provides a competitive salary commensurate with experience, along with excellent benefits such as medical, dental, vision, life, and disability insurance. Employees will also enjoy 10 paid holidays, vacation, and sick leave annually. If you are interested in being part of a company that values success and growth, we encourage you to learn more.

ABOUT MORGAN WHITE GROUP

Founded in 1987, we have consistently expanded our operations while prioritizing the delivery of quality service and innovative insurance solutions to our clients. Our mission is to meet our customers' insurance needs with state-of-the-art products and services. We are dedicated to fostering a workplace where all employees are treated with respect and equality.

A DAY IN THE LIFE OF A BILINGUAL CLIENT SUPPORT SPECIALIST

In the role of Bilingual Client Support Specialist, you will guide team members in delivering exceptional services to our clients. Your strong communication abilities and active listening skills will enable you to manage customer inquiries and resolve issues effectively. You will efficiently handle tasks and provide valuable insights for improvement. Your supportive demeanor will make you a trusted resource for guidance, contributing to the advancement of the client support department.

BILINGUAL CLIENT SUPPORT SPECIALIST QUALIFICATIONS

  • High School Diploma or GED
  • Proficient in both English and Spanish
  • Previous experience in customer support
  • Basic proficiency in computer applications

WORK SCHEDULE

Our full-time client support specialists work Monday to Thursday from 8 AM to 5 PM and Fridays from 8 AM to 2:30 PM. This consistent schedule allows for an earlier start to the weekend and promotes an excellent work-life balance.



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