Guest Service Representative

7 days ago


Nashville, Tennessee, United States Nothing Bundt Cakes Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Nothing Bundt Cakes. As a Guest Service Representative, you will be responsible for providing exceptional customer service, processing orders, and maintaining a clean and organized bakery environment.

Key Responsibilities
  • Provide exceptional customer service to guests, ensuring a positive and memorable experience.
  • Process orders efficiently and accurately, utilizing our point-of-sale system.
  • Maintain a clean and organized bakery environment, including sweeping/mopping the floor, dusting/cleaning countertops, windows, and other surfaces.
  • Restock retail merchandise and cake display case to ensure a strong visual presentation.
  • Assist the Crafter in preparing cake decorations and packaging supplies as needed.
  • Comply with all health and safety guidelines and company policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.
  • A comprehensive training program to ensure your success.


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