Document Support Specialist

4 days ago


Fort Worth, Texas, United States OneMain Financial Full time

Job Summary

The Document Support Specialist - Intermediate will be responsible for resolving complex issues and escalating to the appropriate parties as required. This role will support multiple business lines in multiple systems with a range of products/services.

Key Responsibilities

  • Perform various account functions in Policy Owner Services.
  • Process daily, weekly and monthly reports for Policy Owner Services.
  • Support multiple business lines in multiple systems for a range of products.
  • Communicate with other departments, customers and/or clients.
  • Demonstrate technical/administrative expertise.
  • Understand how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function.

Requirements

  • High School Degree or GED.
  • 2+ years office related experience.
  • Accurate and detail oriented.
  • Sound judgment and strong organizational skills.
  • Open to challenges and the ability to obtain and comprehend information quickly.
  • Excellent oral and written communication skills.
  • Ability to effectively communicate with employees, customers and management.
  • Flexibility and ability to effectively process competing demands on time.
  • PC proficient including MS Office.

About Us

OneMain Financial is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. We're driven by a commitment to transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company.



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