Document Support Specialist
4 days ago
Job Summary
The Document Support Specialist - Intermediate will be responsible for resolving complex issues and escalating to the appropriate parties as required. This role will support multiple business lines in multiple systems with a range of products/services.
Key Responsibilities
- Perform various account functions in Policy Owner Services.
- Process daily, weekly and monthly reports for Policy Owner Services.
- Support multiple business lines in multiple systems for a range of products.
- Communicate with other departments, customers and/or clients.
- Demonstrate technical/administrative expertise.
- Understand how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function.
Requirements
- High School Degree or GED.
- 2+ years office related experience.
- Accurate and detail oriented.
- Sound judgment and strong organizational skills.
- Open to challenges and the ability to obtain and comprehend information quickly.
- Excellent oral and written communication skills.
- Ability to effectively communicate with employees, customers and management.
- Flexibility and ability to effectively process competing demands on time.
- PC proficient including MS Office.
About Us
OneMain Financial is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. We're driven by a commitment to transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company.
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