Field Support Specialist

5 days ago


Fort Worth, Texas, United States Russell Tobin & Associates Full time

About the Role:

Russell Tobin & Associates is seeking a skilled Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Respond to incoming calls and identify the type of assistance required.
  • Resolve issues on the first call by navigating through computer systems and providing accurate information.
  • Deliver information and answer questions in a positive manner to build strong relationships with clients.
  • Complete necessary documentation to track issues.

About Us:

Russell Tobin & Associates is a leading recruitment and staffing advisory organization. We specialize in connecting top talent with companies across various industries. As a certified minority-owned business, we are committed to creating a diverse environment and are proud to be an equal opportunity employer.

Benefits:

  • Comprehensive healthcare coverage (medical, dental, and vision plans)
  • Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
  • 401(k)-retirement savings
  • Life & disability insurance
  • Employee assistance program
  • Identity theft protection
  • Legal support
  • Auto and home insurance
  • Pet insurance
  • Employee discounts with preferred vendors


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