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Branch Sales Director

2 months ago

Morrisville, North Carolina, United States TruGreen Full time
Job Description

Job Summary:

TruGreen is seeking an experienced Branch Sales Manager to lead and enhance all sales activities within their assigned branch(es). The ideal candidate will play a pivotal role in staffing and guiding a high-performance sales team to increase sales volume, maximize profits, and uphold the TruGreen Commitment.

Key Responsibilities:
  • Strategic Sales Planning: Develop comprehensive sales plans and forecasts at the branch level, maintaining rigorous control over sales outcomes to ensure the attainment of sales objectives within budgetary constraints.
  • Marketing Program Execution: Collaborate in the execution of various marketing programs, such as door-to-door, direct mail, inside, and outside marketing, to drive profit growth and the expansion of TruGreen's services.
  • Lead Generation: Compile lists of potential customers to generate sales leads, utilizing information from direct mail campaigns, advertisements, community events, trade shows, business seminars, and other sources.
  • Customer Satisfaction: Address customer complaints related to sales and service, analyzing and managing new sale cancellation requests to proactively retain customers.
  • Training and Development: Organize and conduct ongoing training for sales personnel, focusing on customer service skills, effective selling techniques, and adherence to safety policies and procedures.
  • Workflow Management: Establish and oversee work procedures, create work schedules, and facilitate workflow to optimize efficiency, monitoring and reporting on the hourly, daily, and weekly sales performance of each team member.
  • Performance Standards: Develop, implement, and maintain performance standards, measurements, and corrective strategies to ensure the realization of approved plans and objectives within the sales organization.
  • Staffing and HR Management: Lead the recruiting, interviewing, and staffing of 10 or more peak reps, evaluating staff performance, providing salary recommendations, and enforcing disciplinary actions in accordance with company policies.
Requirements:
  • Education and Experience: Bachelor's degree or 2-3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience.
  • Proven Experience: Proven experience in sales, with strong leadership and team management skills, excellent communication and interpersonal abilities, strategic thinking and problem-solving skills, and proficiency in using sales analytics and CRM tools.
  • Additional Requirements: Ability to travel to all door-to-door routes within the market, certificates, licenses, and registrations as required by federal and state law.
Knowledge, Skills, and Abilities:
  • Demonstrated Knowledge: Demonstrated knowledge of the organization, products, and/or services, strong understanding of customer and market dynamics and requirements.
  • Leadership and Sales: Proven leadership and ability to drive sales teams, ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
  • Communication and Problem-Solving: Ability to write reports, business correspondence, and procedure manuals, ability to effectively present information and respond to questions from groups of managers, specialists, customers, and the general public.
  • Customer Focus: Ability to define customer problems, collect data, establish facts, and draw valid conclusions, ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Computer Skills: Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).