Associate Director, Account Development

1 day ago


Morrisville, North Carolina, United States Thermo Fisher Scientific Full time
About the Role

We are seeking an experienced Associate Director, Account Development to join our team at Thermo Fisher Scientific. In this role, you will be responsible for supervising a team of Account Development Representatives and Senior Account Development Representatives, guiding them to achieve their goals and objectives.

Key Responsibilities

Develop and evaluate departmental competencies, ensuring the team is equipped to succeed in their roles. Strategically develop key talent on account development to prepare for future career growth. Develop and lead strategic initiatives for the account development team, working closely with leadership to achieve business objectives. Oversee the delivery of overall team metrics for calls, emails, meetings, and proposals sent, ensuring the team is achieving baseline goals and ideally exceeding them. Provide mentoring and coaching to drive achievement of metrics, working with leadership to manage team calls and secure internal subject matter experts for continued training. Manage the career development process for direct reports, including evaluation of skill set and recommendations for continued career development. Partner with Business Development leadership to understand needs of territory or business unit, then direct the team in support of those needs. Work with marketing and subject matter experts to develop demand generation materials for client engagement. Manage team deliverables across business units to ensure proper balance. Provide guidance to AD team members across a variety of topics and situations, including best contacts for triage of leads, customer interaction coaching, and mentoring on PPD processes and best practices.

Requirements

BS Degree in Business, Marketing, Communications or other relevant studies. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years) or equivalent and relevant combination of education, training, & experience. 5 years of leadership responsibility. Life sciences/healthcare background preferred. Ability to generate new client interactions and expand client relationships in a consultative manner. Experience working across a global team to develop demand generation materials for client engagement. Strong general business knowledge, including understanding of the global financial, marketing and buying and selling processes within a general business environment. Strong general knowledge of sales processes, strategies, and methodologies. Proven leadership skills and abilities. Ability to focus on customer service goals and departmental goals. Ability to analyze corporate objectives and Business Development objectives to align the goals of the Account Development department and each AD Reps activities. Proven experience in leading a team to achieve a set of core metrics. Ability to prioritize and allocate workload across multiple team members. Demonstrates strategic vision in terms of departmental development, client management and global consistency. Excellent communication and presentation skills. Computer skills: Microsoft Office, Salesforce or similar CRM. Attention to detail and ability to multi-task daily. Excellent organizational skills.

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