Bakery Team Leader
1 week ago
As a Bakery Team Leader at Whole Foods Market, you will be responsible for providing overall leadership to the Bakery team. This includes overseeing all aspects of daily operations, such as profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. You will be accountable for Team Member hiring, development, corrective actions, and separations. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.
Key Responsibilities
- Hold ATLs, supervisors, and Team Members accountable for delivering outstanding customer service.
- Build a positive work environment of outstanding teamwork, mutual respect, and exceptional morale.
- Makes hiring and separation decisions.
- Accountable for monitoring and achieving sales, purchasing, and labor targets.
- Maintains proper product assortment, merchandising, and inventory control.
- Establishes and maintains collaborative and productive working relationships with department leaders and with vendors.
- Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends.
- Sets and achieves the highest standards of retail execution.
- Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
- Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
- Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
- Provides timely, thorough, and thoughtful performance evaluations.
- Consistently communicates and models WFM vision and goals.
- 24+ months retail experience including 12+ months of team leadership experience.
- Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
- Food safety certification. If not currently certified, will commit to completing certification within 6 months.
- Excellent interpersonal, motivational, team building, and customer relationship skills.
- Capable of teaching others in a positive and constructive manner.
- Thorough product knowledge.
- Advanced knowledge of regulatory and safety policies and procedures.
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
- Proficiency with email, Microsoft Office, and operations-related applications.
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in wet and dry conditions.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
Whole Foods Market offers a competitive wage and benefits package, including health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs. Eligibility for Whole Foods Market benefits is determined under the terms of the applicable Whole Foods Market benefits plan at a person's date of hire.
Whole Foods Market is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment for all Team Members and candidates, regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.
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