Phone and In-Person Support Specialist

6 days ago


Worcester, Massachusetts, United States Acrisure LLC Full time
About Acrisure LLC
We're a leading insurance agency committed to providing exceptional service to our customers. With a history dating back to 1984, we've built a reputation for trust and reliability in the insurance industry.

We're seeking a Customer Service Representative to join our team at the Worcester Call Center. This is an exciting opportunity to start your career in insurance with our supportive team and comprehensive training program.

In this role, you'll be responsible for handling customer inquiries, resolving issues, and providing outstanding support via phone and in-person. Your strong communication skills and ability to work as part of a team will make you a valuable asset to our organization.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Evaluate customers' insurance needs and provide quotes
  • Process payments and maintain accurate records

Benefits:
  • $35,763-$50,000+ per year salary range
  • 401(k) matching, dental insurance, health insurance, and paid time off
  • Paid training program to help you succeed in your new role
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