Client Relations Coordinator

2 weeks ago


Houston, Texas, United States TPI Staffing, Inc Full time
Job Overview

Position: Client Relations Coordinator

Employment Type: Temp to Hire

Compensation: $17.00 per hour

This opportunity is with a well-established graphics firm known for its excellent workplace culture and supportive colleagues. In this role, you will play a crucial part in managing the activities associated with designated accounts, ensuring a superior level of customer satisfaction through dedicated service.

Key Responsibilities
  • Engage with clients to communicate updates on delivery timelines, schedule modifications, and returns via phone, in-person meetings, or electronic communications.
  • Proactively relay the status of quotes, inquiries, and orders to the sales team by promptly sharing pertinent information.
  • Handle assigned sales orders by reviewing input from customer service representatives and entering data into the company’s database.
  • Act as the primary internal contact for all departments regarding assigned accounts, ensuring effective communication.
  • Monitor and maintain inventory levels as required by the specific account.
  • Prepare requests for estimates, correspondence, or quotes for clients by adhering to established protocols.
  • Generate and distribute necessary reports related to account management.
  • Support the sales team in organizing meetings with both internal and external stakeholders.
  • Assist the accounting department by keeping customer receivables up to date, researching invoices as necessary, and communicating with clients regarding requests and actions.
  • Collaborate with the sales team to develop and implement new customer products as needed.
Qualifications
  • At least 2 years of experience in roles such as Administrative Assistant, Customer Service Representative, or Account Coordinator.
  • High School Diploma required.
  • Bilingual proficiency in English and Spanish is advantageous.
  • Ability to thrive in a team-oriented environment with a proactive approach and moderate supervision.
  • Strong organizational skills to manage administrative tasks and prioritize multiple responsibilities effectively.


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