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Client Relations Supervisor

2 months ago

Houston, Texas, United States SnapDragon Associates, LLC Full time

Position Overview:

SnapDragon Associates, LLC is seeking a dedicated Client Relations Supervisor to enhance our customer service operations. This role is pivotal in overseeing the post-sale support processes and ensuring a seamless experience for our clients. The Client Relations Supervisor will lead the warranty and repair division, addressing both internal and external service inquiries, coordinating necessary resources, and ensuring that all issues are resolved satisfactorily. This individual will also be responsible for tracking performance metrics, analyzing data, and implementing strategies to improve customer satisfaction.

About the Company:

  • A prominent player in the market for premium windows and doors
  • An expanding organization that fosters a collaborative environment, promoting both professional and financial advancement

Advantages & Offerings:

  • Standard workweek from Monday to Friday
  • Competitive salary with opportunities for annual bonuses
  • Reimbursement for travel expenses
  • Comprehensive benefits package, including a 401(k) plan with employer matching

Community Insights:

  • Houston is famously known as "Space City" due to its association with NASA's Johnson Space Center, a historic site for space exploration and ongoing human spaceflight missions.
  • The city is celebrated for its rich culinary diversity, featuring a wide array of dining options that reflect various cultural backgrounds, making it one of the most vibrant food scenes in the United States.