Client Relations Coordinator
1 week ago
We are seeking a committed individual to join our team as a Client Relations Coordinator at JACKSON & ASSOCIATES LAW OFFICES PL. This role is ideal for those who excel in a fast-paced setting, prioritize client engagement, and are enthusiastic about fostering a collaborative workplace culture.
Benefits:
- Comprehensive health coverage
- Generous paid leave
- Family leave options
Perks:
- Opportunities for professional growth
- Flexible time off
- Attractive salary package
As a Client Relations Coordinator, you will be instrumental in the foundational phases of case management, providing vital assistance to our legal team and ensuring exceptional service to our clients. Our firm is dedicated to client representation and community involvement, making this an outstanding opportunity for a driven professional.
Key Responsibilities- Professionally manage incoming communications from clients and potential clients
- Conduct initial assessments to identify client requirements
- Support client relationship management under the guidance of senior personnel
- Efficiently arrange consultations and meetings
- Keep attorney schedules organized
- Assist with various administrative duties as needed
- Bilingual in English and Spanish (both written and spoken)
- At least 2 years of experience in customer service
- Experience in a call center setting is beneficial
- Sales background is a plus
- Exceptional communication skills, both written and verbal
- Strong organizational skills with an emphasis on document management
- Proficient in Microsoft Office Suite and Outlook
- Able to manage multiple tasks in a high-pressure environment
- High school diploma or equivalent
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