Customer Service Representative

3 days ago


Burlington, Vermont, United States Hertz Full time
Job Description

As a Flexible Customer Service Representative at Hertz, you will be the face of our company, providing exceptional customer service and support to our clients. Your primary responsibility will be to consult with customers on their rental needs, maximizing revenue opportunities by actively offering products and services and overcoming customer objections.

Key Responsibilities:
  • Provide world-class customer service and sales support
  • Shuttle customers to and from vehicles
  • Ensure vehicles are prepared for customer pick-up, including cleaning, assessing damage, fueling, and refilling all fluids
Qualifications:
  • Strong oral and written communication skills
  • Ability to possess all auditory, speaking, and communicating capabilities necessary to complete the responsibilities detailed above
  • Essential functions include sitting, standing, walking, bending, twisting, climbing, driving, pushing, and pulling
Benefits and Perks:
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Discounts on Hertz rentals and other perks
About Us:

Hertz is one of the largest worldwide airport general use vehicle rental companies, operating the Hertz, Dollar Car Rental, and Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations. We are committed to championing and celebrating a culture of diversity and inclusion, and we take affirmative steps to promote employment and advancement opportunities.



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