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Insurance Agency Assistant

1 month ago

Katy, Texas, United States Hanna Huang - State Farm Agent Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Office Manager at Hanna Huang State Farm. This role offers a unique opportunity to enhance your career while providing exceptional client experiences that drive the growth of our successful insurance agency.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular follow-ups and personalized service.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-centric approach to educate clients about insurance options, leveraging a needs-based review process to identify and meet their needs.
  • Develop and maintain effective communication with customers and agency team members to ensure seamless service delivery and business growth.
Requirements
  • Dedication to delivering exceptional customer service.
  • Ability to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication and interpersonal skills to facilitate customer interactions and team collaboration.
  • Proactive problem-solving approach to address customer concerns and drive business growth.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • Opportunities for career advancement and professional growth within the agency.
  • Paid time off, including vacation and personal/sick days.
  • Comprehensive health benefits.
  • Valuable career-building experience and skills development.