Commercial Agency Support Representative
4 weeks ago
We are seeking an experienced Commercial Agency Support Representative to join our team at GEICO. As a key member of our team, you will be responsible for providing exceptional customer service to our insurance agents and their customers. Your primary focus will be on answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions.
Key Responsibilities:
- Answer coverage and underwriting questions from insurance agents and their customers
- Support policy changes and provide troubleshooting support for sales and service functions
- Work closely with agents and customers to resolve issues and provide solutions
- Stay up-to-date on product knowledge and industry developments to provide expert advice
Requirements:
- Minimum of 2 years of customer service or administrative support experience
- Preferred experience working in an insurance agency or as a trucking insurance agent
- P&C license preferred
- Ability to effectively communicate verbally and in writing
- Ability to troubleshoot applications and escalate as needed
Benefits:
- Premier Medical, Dental and Vision Insurance with no waiting period
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
About GEICO:
GEICO is a leading provider of auto insurance in the United States. We are committed to providing our customers with exceptional service and support. Our team is dedicated to helping our customers navigate the complexities of insurance and providing them with the best possible experience.
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