Client Relations Specialist

1 week ago


Cincinnati, Ohio, United States Community Veterinary Partners Full time
Position Overview

Community Veterinary Partners is a prominent provider of veterinary care, pet services, and grooming solutions, dedicated to delivering exceptional support to pet owners and their beloved animals.

Our organization has earned a distinguished reputation in the community, recognized for our commitment to quality and care.

Utilizing advanced veterinary technology, including digital imaging, ultrasound diagnostics, and innovative surgical tools, we ensure that every pet receives the highest standard of care.

  • The role of the Client Relations Specialist is vital in nurturing positive interactions with our clientele.
  • Primary responsibilities encompass welcoming clients, assessing the urgency of cases, coordinating appointments, managing data entry, processing invoices, handling payments, and maintaining medical documentation.

To excel in this position, candidates should demonstrate strong organizational capabilities, outstanding communication skills, and the ability to maintain composure in high-pressure situations.

Moreover, a genuine compassion for animals and their owners, along with an understanding of the challenges faced by our clients, are essential qualities for success in this role.

This position primarily involves front desk responsibilities, requiring a high school diploma or equivalent, proficiency in English, patience, and a warm, approachable demeanor.

Preferred qualifications include familiarity with computer systems, previous experience in cash handling, and knowledge of front-office procedures.



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