General Manager

2 days ago


Dearborn, Michigan, United States Towneplace Suites Dearborn Full time
Job Summary:

As a seasoned hospitality professional, we are seeking a highly motivated and experienced General Manager to lead our TownePlace Suites Detroit Dearborn hotel. The ideal candidate will have a proven track record of success in hotel operations, with a strong focus on delivering exceptional guest experiences and driving revenue growth.

Key Responsibilities:
  • Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Develop and implement strategies to improve guest satisfaction, increase revenue, and reduce costs.
  • Lead and motivate a team of hotel staff, providing coaching, training, and development opportunities to ensure excellent service delivery.
  • Manage hotel budgets, forecasts, and financial reports, ensuring accurate and timely financial reporting.
  • Collaborate with the sales team to develop and implement sales strategies, driving revenue growth and increasing market share.
  • Ensure compliance with Marriott International's quality standards, policies, and procedures.
Requirements:
  • Minimum 5 years of experience in hotel operations, with a proven track record of success in a leadership role.
  • Strong knowledge of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment, with a strong focus on delivering exceptional guest experiences.
What We Offer:
  • A competitive salary and benefits package.
  • A comprehensive training program, including on-the-job training and coaching.
  • A supportive and collaborative work environment.
  • The opportunity to work with a dynamic and experienced team.
  • A chance to make a real difference in the lives of our guests and team members.

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