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Key Account Manager

2 months ago

Boston, Massachusetts, United States EVERSANA Full time
Job Description

The EVERSANA Key Account Manager will be responsible for managing a defined geography to support the launch of Lymphir to hematology-oncology and dermatology practices in the US. This will include all practices and Academic institutions in the geography.

Sales Objectives:
  • Exceed assigned sales revenue goals and brand key performance objectives.
  • Conduct formal and informal presentations and convey complex scientific, reimbursement, and business information fluently to assigned targets by employing excellent customer-centric selling skills in a compliant and ethical manner.
  • Develop local, regional, and national Key Opinion Leaders (KOLs) in assigned territory.
  • Establish and maintain professional relationships with targeted medical centers, pharmacies, physicians, medical staff, and other allied healthcare professionals and key stakeholders.
  • Maintain expertise in all patient-related services and provide guidance to HCPs and accounts of these services.
  • Develop and maintain relevant disease state(s) and appropriate knowledge of competitive products.
  • Possess the technical aptitude to comprehend complex clinical data as it is related to the effective and compliant promotion of assigned products.
Territory Planning & Reporting:
  • Consistently analyze performance, business trends, and promotional/in-service budgets; develop and execute business plans that optimize the commercial potential of Lymphir.
  • Effectively prioritize field activities in a large territory to maximize effort.
  • Prepare various reports and presentations for management as required.
  • Utilize the CRM System to maximize efficiency and effectiveness.
Development & Administration:
  • Accept and effectively incorporate coaching feedback and take ownership for continued personal development.
  • Ability to sell both face-to-face and virtually via Zoom/Teams/teleconferencing.
  • Consistently display a positive attitude through challenges and change.
  • Display proficient and appropriate utilization of sales operations and corporate information systems.
  • Manage budget for territory within assigned Company guidelines.
Oncology Experience:
  • Significant experience in oncology sales, key account management is crucial. This includes a strong understanding of oncology products, treatment modalities, and the oncology market landscape.
  • Proficiency in working with specialty drugs via a HUB distribution model is preferred.
  • Launch experience.
  • Proven track record of successful performance – must have documentation – national awards.
Clinical Knowledge:
  • In-depth knowledge of oncology treatments, therapeutic areas, and emerging trends in oncology is preferred.
  • Established Relationships:
  • A proven track record of successfully managing and expanding key accounts. Existing relationships with key opinion leaders (KOLs), hematologists/oncologists/dermatologists, and other stakeholders in the oncology field are highly valued.
Strategic Thinking in Oncology:
  • Implement strategic plans specific to LYMPHIR. This includes understanding the unique challenges and opportunities, as well as the ability to tailor sales messages.
  • Reimbursement and HUB Support:
  • Support customers with reimbursement, J-code, and payer issues. Given the complexity and sensitivity of oncology treatments for patients and providers, communicate our best-in-class LYMPHIR HUB support is crucial.
Adaptability to Oncology Advances:
  • Stay abreast of the latest developments in oncology to effectively engage with key accounts.
Collaboration with Oncology Experts and Internal Team:
  • Ability to collaborate with oncology experts, medical affairs teams, and cross-functional teams within the organization to ensure a comprehensive and integrated approach to key account management.
  • Ability to function effectively in an evolving start-up organization.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

  • Education: Bachelor's degree in related field
  • Oncology Experience: Minimum 5 years of hematology/oncology or rare disease experience.
  • Strong understanding of oncology products, treatment modalities, and the oncology market landscape. Understanding the hunter's mindset in a rare disease space is critical.
  • Broad cross-functional experience in other commercial roles, such as marketing, sales operations, training, national/corporate accounts, managed markets, hospital markets, etc. is a plus.
  • Clinical Knowledge: In-depth knowledge of oncology treatments, therapeutic areas, and emerging trends in oncology is preferred.
  • Established Relationships: A proven track record of successfully managing and expanding key accounts. Existing relationships with key opinion leaders (KOLs), oncologists, and other stakeholders in the oncology field are highly valued.
  • Market Analysis: Strong analytical skills for assessing market dynamics, competitor activities, and trends in the oncology space. This includes the ability to gather and interpret data to inform strategic decision-making for the assigned region. Understanding patient claim data and their importance in identifying patients is key.
  • Reimbursement and HUB Support: Significant understanding of Infusion/Buy and Bill reimbursement. Ability to coach representatives working with a Patient Support Service HUB.
  • Technology/Equipment: Strong knowledge of VEEVA systems.

Work Perks

  • Competitive Wages Above market salary structures as part of our total rewards program
  • Retirement Resources Generous employer matching retirement solutions
  • Health & Wellness Leading health, dental, and vision insurance products
  • Continuous Education Employer-funded tuition reimbursement
  • Global Workplace Flexibility Remote and hybrid work across the globe
  • Paid Time Off Generous paid time off including company holidays
  • Training & Development Company provided training and development
  • Employee Assistant Programs Offering financial, work-life balance, legal solutions and more to employees at no cost