Client Support Specialist
2 weeks ago
Enhance Your Experience
We invite you to explore a rewarding career as a Client Support Specialist. This role is essential in ensuring our customers receive exceptional service and support.
Position Overview
As a Client Support Specialist, you will be at the forefront of our operations, utilizing your customer service skills to assist clients with their inquiries and concerns. Your primary goal will be to deliver a positive experience while addressing customer needs effectively.
Key Responsibilities
- Engage with customers to resolve billing issues and provide technical assistance.
- Utilize various tools and systems to research and resolve customer inquiries.
- Demonstrate empathy and strong communication skills to enhance customer satisfaction.
- Identify opportunities for upselling and promoting additional services.
Team Collaboration
Join a dedicated team of professionals committed to providing top-notch customer service. You will collaborate with colleagues to ensure that every customer interaction is handled with care and expertise.
Qualifications
- A high school diploma or GED is required.
- A willingness to develop customer service and sales skills.
- Familiarity with Windows operating systems.
Compensation and Benefits
We offer a competitive compensation package along with a comprehensive benefits program, including:
- Medical, dental, and vision insurance options.
- 401(k) plan with company match.
- Tuition reimbursement for approved education costs.
- Paid time off and employee discounts on services.
Career Development
At American Telephone and Telegraph Company, we believe in investing in our employees' growth. You will have access to training on the latest technologies and products, ensuring you stay at the forefront of the industry.
Join us in delivering exceptional service and making a difference in the lives of our customers.
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