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Client Relations Specialist
2 months ago
ABOUT GILES NISSAN LAFAYETTE
At Giles Nissan Lafayette, we take pride in being a prominent automotive provider in our community. Our mission is to serve as a catalyst for enhancing the lives of our employees, customers, and the community at large. We offer an extensive range of vehicles, exceptional service, and a supportive work environment that fosters career growth.
POSITION OVERVIEW
We are seeking a dynamic and personable individual to join our service team. This role is essential in supporting our service advisors at our Automotive Service Center.
WHAT WE OFFER
- Compensation: This entry-level position starts at $12 per hour for a standard 40-hour work week.
- Training & Advancement: Comprehensive training is provided, even for those new to the field. We are committed to nurturing high-performing individuals who align with our core values, offering a clear path for advancement to a service advisor role.
- Supportive Environment: Benefit from exceptional backing from our award-winning management and service teams.
- Benefits Package: Includes medical, dental, paid vacation, and a 401k retirement option.
IDEAL CANDIDATE
We are looking for someone who takes pride in their work and is eager to assist our community in maintaining their vehicles. While experience is not mandatory, we value candidates with a background in customer service. The ideal candidate will be ambitious, confident, outgoing, creative, and professional, with a desire for meaningful work. Key attributes include:
- Ability to maintain a positive, energetic demeanor throughout the workday.
- A proactive attitude with a willingness to improve.
- Excellent verbal and written communication skills.
- Ability to thrive in a collaborative team environment.
- Strong listening and communication abilities.
RESPONSIBILITIES
Your primary duties will include:
- Welcoming and assisting clients over the phone for our service department.
- Engaging with clients to fully understand their needs and manage expectations.
- Supporting clients and service advisors to ensure an outstanding customer experience.
- Continuously enhancing your knowledge of products and services to become a service expert.
- Building and nurturing long-lasting relationships with customers.
- Bringing a positive attitude and commitment to excellence every day.
JOIN OUR TEAM
If you are passionate about serving others and possess a great attitude, we encourage you to consider this opportunity. We are dedicated to providing a fulfilling career path that allows you to thrive and succeed.
We are an equal opportunity employer and prohibit discrimination or harassment based on any protected characteristic.
