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IT Support Specialist

2 months ago

Lafayette, Louisiana, United States Agi Industries Full time

Job Summary:

The Help Desk Specialist position is a key role within our IT department, providing technical support for all aspects of technology equipment, including computer hardware, software, networking, and VoIP devices. This position requires a strong understanding of technology systems and the ability to troubleshoot and resolve issues efficiently.

Responsibilities:

  • Provide technical support for employees, including installation, configuration, and maintenance of technology systems
  • Troubleshoot and resolve technical issues, including hardware and software problems
  • Collaborate with other departments to ensure seamless integration of technology systems
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • Associate's degree in Information Technology or related field, or equivalent experience
  • 1-2 years of IT Help Desk experience, or equivalent experience with industry certifications
  • Strong knowledge of computer hardware, software, and networking
  • Excellent analytical and problem-solving skills
  • Ability to work effectively in a team environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us:

Agi Industries is a leading industrial fluid handling distributor, system packager, and specialty valve manufacturer. We are committed to providing quality fluid handling solutions and unparalleled customer service to our clients. Our employee-owned company culture values teamwork, innovation, and continuous improvement.