Member Service Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Sam's Club. As a key member of our sales floor team, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and promoting Sam's Club products and services.
Key Responsibilities- Provide member service by maintaining a clean and organized sales floor, reviewing member receipts, and acknowledging members to identify their needs.
- Assist members with purchasing decisions, locate merchandise, and process member purchases.
- Maintain self-checkout areas, resolve member issues, and promote Sam's Club products and services.
- Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity.
- Assist with training new associates on company processes and procedures, teaching new technology and tool functionality, and providing continuous learning and process improvement opportunities.
- Customer Service experience, preferably in a retail environment.
- Ability to work in a fast-paced environment, multitasking and prioritizing tasks.
- Excellent communication and interpersonal skills.
- Ability to work a variety of shifts, including weekends and holidays.
At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for career growth and development, as well as a comprehensive training program to help you succeed in your role.
Eligibility requirements apply to some benefits, and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://one.walmart.com.
The hourly wage range for this position is $16.00 to $23.00*. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
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