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Customer Service Representative
2 months ago
At Taymax Group, we're committed to providing a high-quality fitness experience in a welcoming, non-intimidating environment. We're seeking a Member Services Representative to join our team and help us achieve this goal.
Key Responsibilities- Provide exceptional customer service to members, prospective members, and guests.
- Handle front desk activities, including answering phones, checking members into the system, and assisting with tours and sign-ups.
- Facilitate updates to member accounts and respond to questions and concerns in a timely and professional manner.
- Maintain the neatness and cleanliness of the club, including completing daily tasks and helping with special cleaning projects.
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
- Ability to work independently and as part of a team.
- Positive, upbeat attitude and a passion for fitness and health.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
Taymax Group is an equal opportunity employer and welcomes talent from all backgrounds and perspectives. We strive to foster an inclusive and diverse environment where we all work toward our common goal.
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