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Customer Service Representative

2 months ago

Huntsville, Alabama, United States Alabama Credit Union Full time

About the Role:

The Floater Member Service Representative is a key position at Alabama Credit Union, responsible for providing exceptional service to our members at our UAH, Madison, and Decatur Branches. This role is based at our UAH Branch and requires a strong ability to approach members positively and understand their needs.

Key Responsibilities:

  • Opening accounts and assisting members with basic financial transactions, such as deposits and withdrawals.
  • Providing information about products and services to members to meet their financial needs.
  • Working in a fast-paced environment with multiple priorities and changing focus efficiently.

Requirements:

  • A high school diploma or equivalent.
  • Good computer skills, including Microsoft Office products and web-based applications.
  • The ability to follow lengthy procedures for account opening.
  • The ability to describe and sell products and services to members.
  • A desire to help others in the community.

Preferred Qualifications:

  • At least six months of experience in a teller or member service role in a credit union or bank environment.
  • Bilingual (Spanish) is a plus.

What We Offer:

  • A dynamic and supportive work environment.
  • The opportunity to make a positive impact on our members' lives.
  • Professional growth and development opportunities.