Room Attendant

2 weeks ago


Branson, Missouri, United States Hyatt Vacation Ownership Full time

Hourly Compensation: $16.25

Shift: Day Shift

Compensation: $16.25/hour

POSITION OVERVIEW

Are you meticulous and efficient in your work? Do you appreciate a collaborative and welcoming workplace? If so, a position in Housekeeping at Hyatt Vacation Ownership may be ideal for you. You will play a vital role in ensuring our Owners and guests feel at home, while benefiting from our commitment to associate well-being.

As a Room Attendant, your primary duties will involve preparing villas for incoming guests and maintaining them during their stay. Responsibilities will include responding to guest inquiries, stocking cleaning carts with necessary supplies, and replenishing amenities. Your role is crucial in delivering consistently high-quality room services.

KEY RESPONSIBILITIES

  • Promptly address requests from guests and collaborate with other departments.
  • Prepare cleaning carts with supplies and transport them to designated areas.
  • Access guest rooms following established protocols to ensure they are vacant before entry.
  • Restock guest amenities and supplies in the rooms.
  • Replace soiled linens and towels with fresh items.
  • Make beds and neatly arrange towels.
  • Thoroughly clean bathrooms.
  • Dispose of trash, soiled linens, and room service items.
  • Verify that all appliances are present and functioning in the room.
  • Organize desk items, furniture, and appliances.
  • Dust, polish, and remove marks from walls and furnishings.
  • Vacuum carpets in guest rooms and hallways.
  • Adhere to all company policies regarding safety and security; report maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
  • Maintain a clean and professional appearance; uphold confidentiality of proprietary information.
  • Welcome and acknowledge all guests in accordance with company standards; anticipate and address service needs; assist individuals with disabilities; and express genuine appreciation to guests.
  • Communicate clearly and professionally with others.
  • Collaborate with team members to achieve common objectives.
  • Ensure compliance with quality expectations and standards.
  • Safely move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
  • Perform physical tasks such as reaching overhead and below the knees, bending, twisting, pulling, and stooping.
  • Be prepared to stand, sit, or walk for extended periods.
  • Exhibit a strong focus on customer service with a friendly demeanor.
  • Be available to work a flexible schedule, including evenings, weekends, and holidays.
  • Complete other reasonable job duties as assigned by Supervisors.

Hyatt Vacation Ownership is an equal opportunity employer dedicated to fostering a diverse workforce and maintaining an inclusive culture.


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