Hospitality Room Service Associate
2 weeks ago
Position Overview:
As a vital member of our hospitality team, the Housekeeping Room Attendant plays a crucial role in maintaining the cleanliness and overall presentation of our hotel rooms. This position is essential for ensuring guest satisfaction and upholding the high standards of our establishment.
Company:
Hotel Resource
Location:
United States
Job Category:
Customer Service, Hospitality
Education Required:
High School Diploma or equivalent
Employment Type:
Full-Time
Key Responsibilities:
- Consistently adhere to the established service standards and protocols.
- Maintain a positive and welcoming demeanor towards guests and colleagues.
- Ensure compliance with all safety and operational procedures.
- Thoroughly clean and restock assigned rooms within designated timeframes.
- Document and report any maintenance issues or missing items promptly.
- Assist guests with inquiries and provide information about hotel amenities and services.
- Participate in cross-training to support other departments as needed.
- Uphold the highest standards of personal appearance and hygiene.
Qualifications:
The ideal candidate will possess a high school diploma or equivalent and have at least one year of relevant experience in a similar role. Strong communication skills and the ability to work effectively in a team environment are essential.
Physical Requirements:
This position requires the ability to stand for extended periods, lift and move items up to 25 pounds, and perform various physical tasks associated with cleaning and maintenance.
Work Environment:
The work environment is dynamic and may involve exposure to moderate noise levels. Adherence to safety protocols is essential to ensure a secure working atmosphere.
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