Automotive Service Manager

3 weeks ago


Bristol, Connecticut, United States Midas - AMG Enterprises Full time

Job Description

Midas - AMG Enterprises is seeking a highly skilled and dedicated Automotive Service Manager to lead our service department. As a key member of our team, you will be responsible for delivering exceptional customer service, managing and directing all service department activities, and promoting shop service specials.

Responsibilities

  • Customer Service
    • Deliver exceptional customer service while listening and consulting customers
    • Follow up with customers, services requested, estimated completion times, etc.
  • Leadership
    • Lead, manage, and train team while keeping in tune with our company's vision, purpose, core values, and employee creed
    • Oversee technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
  • Operations
    • Maintain inventory counts
    • Ensure overall cleanliness and organization of the facility

Qualifications

  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays
  • Valid driver's license


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