Automotive Service Manager
3 weeks ago
Job Description
Midas - AMG Enterprises is seeking a highly skilled and dedicated Automotive Service Manager to lead our service department. As a key member of our team, you will be responsible for delivering exceptional customer service, managing and directing all service department activities, and promoting shop service specials.
Responsibilities
- Customer Service
- Deliver exceptional customer service while listening and consulting customers
- Follow up with customers, services requested, estimated completion times, etc.
- Leadership
- Lead, manage, and train team while keeping in tune with our company's vision, purpose, core values, and employee creed
- Oversee technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
- Operations
- Maintain inventory counts
- Ensure overall cleanliness and organization of the facility
Qualifications
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays
- Valid driver's license
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