Retail Photo Services Manager
4 days ago
VENU+ is a global leader in turn-key revenue-share outsourced services, specializing in guest mobility, storage, experiential souvenirs, and entertainment solutions for high-traffic retail, leisure, and amusement venues worldwide.
We're seeking a highly motivated and talented individual to join our team as an Assistant Manager, Retail Photo Services. In this role, you'll work closely with our creative team to capture and deliver stunning visuals that captivate our guests.
As a Photo Assistant Manager, you'll oversee staff, daily operational activities, and business objectives for your area of operation. You'll work directly with the Regional Photo Manager to set expectations, deliver results, and grow the business.
Key Responsibilities- Establish and maintain positive relationships with venue B2B clients
- Ensure proper staff scheduling and timely communication
- Champion exceptional guest service and persuasive upselling tactics with front-line staff
- Manage complete and accurate reporting according to company policies and procedures
- Analyze daily sales activity and reports, creating action plans for continued growth
- Coach and develop staff in photo capture techniques and upselling sales tactics
- Ensure staff follow venue safety rules and work in a safe manner
- Foster a constructive and collaborative atmosphere while upholding company values and policies
- Maintain site cleanliness, employee uniform, and guest service delivery standards
- Protect company confidential data and ensure secure areas are locked
- Assist with all functions within a photo location in compliance with VENU+ policies and procedures
- High school diploma/GED
- Excellent written and verbal/interpersonal communications skills
- 1+ years of leadership experience in theme park, hospitality, retail management, or a similar environment with a strong customer focus background
- Ability to lead, motivate, mentor, communicate, and interact with people in a positive way
- Professional, energetic, and positive attitude with strong organizational and problem-solving skills
- Ability to analyze results, plan, make good decisions, and take responsibility
- Able to work in outdoor/indoor environments
- Reliable transportation for travel within assigned regions
- Working knowledge of computers and applications (Word, Excel, Outlook)
- Flexible scheduling including nights, weekends, and holidays
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