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Family Support Specialist

1 month ago

Des Moines, Iowa, United States UnityPoint Health Full time
Job Summary

We are seeking a highly motivated and compassionate Family Support Specialist to join our team at UnityPoint Health. As a key member of our Behavioral Health Services team, you will play a vital role in providing support services and advocating for families navigating the mental health system.

Responsibilities
  • Provide comprehensive support services to families, including care coordination, individual and family support, and advocacy.
  • Develop and maintain effective working relationships with clients, families, and healthcare providers to ensure seamless care coordination.
  • Identify and connect clients and families with community resources, insurance assistance, and waiver services to reduce barriers to their highest level of health and success.
  • Collaborate with the Eyerly Ball team to provide support and consultation to encourage and model positive behaviors with clients and families.
  • Participate in joint staffing treatment meetings and follow up monitoring to ensure continuous improvement in client care, communication, and satisfaction.
Requirements
  • High School Diploma required.
  • Experience as a parent or primary caregiver of a child with an emotional, behavioral or mental health need, or individual with experience with a friend or family member who has symptoms of a mental health condition.
  • Completed or will complete a state-sanctioned Family Peer Support Specialist training and passed competency exam based on training.
  • Possess a valid driver's license and a good driving record.
What We Offer
  • A fulfilling career with a dynamic and compassionate team.
  • A culture guided by uncompromising values and a commitment to doing what's right for the people we serve.
  • A competitive Total Rewards program with benefits options that align with your needs and priorities.
  • A commitment to diversity, equity, and inclusion, ensuring your voice is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development opportunities to equip you with the support and skills needed to deliver a remarkable employment experience.