Front Desk Admitter

2 weeks ago

Las Vegas, Nevada, United States Steinberg Diagnostic Medical Imaging Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Admitter to join our team at Steinberg Diagnostic Medical Imaging. As a Front Desk Admitter, you will be responsible for greeting and interviewing patients, obtaining and updating demographic and insurance information, and maintaining a high level of security when handling patient information.

Key Responsibilities
  • Greet and interview patients at the intake area, obtaining and updating demographic and insurance information
  • Maintain a high level of security when handling patient information, releasing information only to approved individuals
  • Answer phones and respond to questions from patients, doctor's offices, families, and direct calls to appropriate departments
  • Schedule and verify patient appointments as needed, communicating effectively with other departments regarding patient information
  • Verify all current ID, insurance cards, and necessary paperwork are in the EMR and updated when registering patients for service
  • Verify all ordering information with patients and referrals, checking for proper authorization and ensuring all forms and waivers are complete and signed
  • Collect and update co-payments, issue receipts, allocate payments, and follow workflows for voiding and/or refunding payments
  • Keep a 2% error rate when dealing with report and billing information, printing medical records upon request
  • Ensure that SDMI Core values are used when handling everyday concerns or issues with patients or staff, communicating with direct supervisors and the Assistant Office Manager as needed
Requirements
  • At least one year of experience in admissions in a hospital or medical office setting
  • Ability to multi-task in a high-volume office setting
  • Be at least 18 years of age and a high school graduate or equivalent
  • Be able to maintain a positive team atmosphere when working with other employees in the facility
  • Possess strong customer service skills
  • Must stay adaptable to change and be able to take initiative when identifying issues
  • Be detail-oriented and willing to assist other departments as needed
  • Have the ability to remain calm and professional under all circumstances
What We Offer

We offer a competitive hourly rate of $16 and a dynamic work environment that values teamwork, safety, integrity, courtesy, and leadership. If you are a motivated and detail-oriented individual who is passionate about providing excellent patient care, we encourage you to apply for this exciting opportunity.

At Steinberg Diagnostic Medical Imaging, we believe that "it's what's inside that counts." We are a highly acclaimed, family-owned, and growing radiology organization that values our employees and provides opportunities for growth and development. Join us in our mission to provide exceptional patient care and make a difference in the lives of our patients and communities.

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