Restaurant Manager
1 month ago
Gecko Hospitality is seeking an experienced and dedicated Restaurant General Manager to lead our team in a fast-paced environment. The successful candidate will be responsible for overseeing daily operations, ensuring customer satisfaction, and driving business success. This is a full-time position with a 5-day work week, totaling 50 hours, without late nights.
Key Responsibilities:
- Oversee Daily Operations: Ensure smooth day-to-day operations, manage staff, and maintain high-quality food and service standards.
- Customer Satisfaction: Foster excellent customer relationships, address complaints, and implement strategies to enhance customer experience.
- Quality Control: Maintain high standards of food quality, presentation, and consistency.
- Issue Resolution: Effectively resolve staff and customer issues, complaints, and grievances.
- Innovation: Develop and implement innovative strategies to improve productivity, sales, and overall business performance.
- Financial Management: Analyze and report on financial performance, manage budgets, and make informed business decisions.
- Staff Development: Train new and current employees on customer service practices, operational procedures, and company policies.
Requirements:
- Experience: Proven experience as a Restaurant General Manager or similar role in the hospitality industry.
- Leadership: Strong leadership, motivational, and people skills to inspire and guide the team.
- Customer Service: Excellent customer service skills to ensure high levels of customer satisfaction.
- Financial Management: Acute financial management skills to manage budgets and make informed business decisions.
- Education: Bachelor's degree in Business Administration, Hospitality Management, or a relevant field is preferred.
Gecko Hospitality offers an attractive benefits package, including 75% company-paid medical benefits, 100% company-paid dental and vision benefits, and a 401K plan with matching contributions. This is an exceptional opportunity to join a growing company with a strong commitment to its employees and customers.
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