Technical Sales Specialist

1 week ago


New York, New York, United States DeBellis Catherine & Morreale - Corporate Staffing Full time

Company Overview: DeBellis Catherine & Morreale - Corporate Staffing is representing a well-established manufacturing firm with a rich history in the industry, located in a northern suburb of Buffalo, NY.

Position Overview: We are seeking an entry-level Inside Sales Engineer who possesses an engineering degree and has 1-2 years of experience in inside sales, applications engineering, or customer support, particularly with electro-mechanical devices or similar technical products.

Key Responsibilities:

  • Serve as the primary contact for customers, addressing technical inquiries and providing exceptional customer service.
  • Collaborate with the engineering team to interpret customer needs and develop tailored solutions.
  • Create and present product proposals, offering technical assistance throughout the sales process.
  • Manage customer service aspects of sales, ensuring a seamless experience for clients.

Daily Responsibilities Include:

  • Reviewing customer RFP packages to interpret requirements and develop technical proposals for new programs and devices.
  • Responding to general and technical inquiries from customers regarding products.
  • Overseeing order entry and maintenance processes.
  • Utilizing effective communication skills to diagnose technical issues and guide users through troubleshooting.
  • Facilitating customer interactions with the engineering department as necessary.
  • Reviewing and approving quotes and orders.
  • Tracking and following up on open sales opportunities.
  • Assisting sales representatives with both technical and general inquiries.
  • Supporting the National Sales Manager in enhancing inside sales processes, including quotations and technical training tools.
  • Identifying and reporting potential product development opportunities.
  • Providing secondary phone coverage for program customers and technical support.
  • Assisting with shipping documentation and order tracking for transducer customers.

Qualifications:

  • Bachelor's degree in Engineering is preferred.
  • 1-2 years of experience in inside sales, applications engineering, or customer service with a technical product.
  • Proficiency in MS Office, MRP Systems, and strong organizational and communication skills.
  • Ability to manage time effectively and demonstrate technical sales and customer service expertise.

Important Note: Candidates must be U.S. Citizens or Green Card Holders due to the nature of the business.



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