Customer Service Excellence Specialist

5 days ago


Savannah, Georgia, United States Mass Markets Full time

About the Role

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We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.

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Key Responsibilities

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The successful candidate will be responsible for:

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  • Providing accurate and helpful information to customers via phone, email, or chat\
  • Resolving customer complaints and issues in a fair and efficient manner\
  • Collaborating with other teams to ensure seamless customer experiences\
  • Continuously improving processes and procedures to enhance customer satisfaction\
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What We Offer

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In return for your hard work and dedication, we offer:

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  • A competitive salary range of $45,000 - $65,000 per year\
  • A comprehensive benefits package, including medical, dental, and vision coverage\
  • Ongoing training and development opportunities to help you grow in your career\


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