Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused Sales and Support Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide accurate and timely responses to customer inquiries via phone, email, or chat.
- Meet or exceed monthly sales targets by identifying and pursuing new business opportunities.
- Collaborate with internal teams to resolve customer issues and concerns.
- Develop and maintain relationships with existing customers to increase retention and loyalty.
Requirements:
- High school diploma or equivalent required; bachelor's degree preferred.
- 1-2 years of experience in sales, customer service, or a related field.
- Excellent communication, problem-solving, and interpersonal skills.
- Able to work in a fast-paced environment and meet deadlines.
Benefits:
- Competitive salary: $11.10 - $16.10 per hour.
- Ongoing training and development opportunities.
- Opportunities for career advancement.
- Comprehensive benefits package, including medical, dental, and vision coverage.
About Us:
MCI Careers is a leading provider of business process outsourcing services, helping companies take on their CX and DX challenges differently. We offer a dynamic work environment, competitive compensation, and opportunities for growth and development.
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