Claims Resolution Coordinator

5 days ago


Farmington, New Mexico, United States Trudy Goldsmith - State Farm Agent Full time

We are seeking a highly skilled Customer Service Team Member to join our team as a key member of our State Farm Agent team. As a Customer Service Team Member, you will be responsible for delivering exceptional client experiences that drive the growth of our successful insurance agency.

Your Key Responsibilities will include:

  • Analyzing and responding to customer inquiries in a timely and professional manner, providing solutions to their concerns.
  • Assisting clients with policy changes, updates, and claims processing, ensuring seamless support throughout the process.

Requirements for this role include:

  • Strong communication and interpersonal skills to effectively collaborate with sales representatives and clients.
  • Detail-oriented and able to multitask effectively, maintaining accurate records of customer interactions.
  • Previous customer service experience is preferred, but not required for this role.

This position offers a competitive salary range of $45,000 - $60,000 per year, along with a bonus based on performance and opportunities for advancement within our dynamic work environment.

Estimated Annual Salary: $52,500

Benefits:
  • A comprehensive benefits package including paid time off and a supportive work environment.

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