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Store Operations Manager

2 months ago

Phoenix Arizona, United States Community Choice Financial Family of Brands Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Community Choice Financial Family of Brands. As a Store Manager, you will be responsible for overseeing the day-to-day operations of our store, ensuring that our customers receive exceptional service and that our store meets its sales and profitability targets.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Store Operations: Oversee the day-to-day operations of the store, including managing inventory, processing transactions, and maintaining a clean and safe store environment.
  • Sales and Marketing: Develop and implement sales and marketing strategies to drive sales growth and increase customer engagement.
  • Team Management: Manage and develop a team of sales and customer service representatives, providing coaching and training to ensure they have the skills and knowledge needed to succeed.
  • Financial Management: Manage the store's finances, including budgeting, forecasting, and reporting.
Requirements
  • Experience: Minimum of 1 year of experience in a retail or customer service role, with a proven track record of success.
  • Education: High school diploma or equivalent required.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Technical Skills: Proficient in Microsoft Office and other relevant software applications.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.