Regional Director
4 days ago
We are seeking a highly skilled and experienced Regional Director to join our team at Affinity Management Services. As a Regional Director, you will play a pivotal role in cultivating positive relationships with the association's board of directors, providing comprehensive assistance to unit owners, and overseeing vendor relations and work quality.
Key Responsibilities:- Supervise and provide leadership to Community Association Managers (CAMs) and other positions within the region, ensuring effective management and support across all locations.
- Develop, nurture, and manage positive and productive relationships with the association's board of directors, ensuring effective collaboration and communication.
- Oversee the performance and activities of association vendors, ensuring their cooperation and the quality of work provided when servicing the association.
- Monitor and review the association's finances, ensuring CAMs provide accurate financial statements. Provide guidance to the board for making sound financial decisions based on these reviews.
- Ensure CAMs prepare the association's annual budget, conducting detailed analyses of expenses, and offer recommendations for necessary funding to meet financial responsibilities.
- Ensure CAMs offer comprehensive administrative support, including the preparation of essential documentation to facilitate the smooth running of association meetings.
- Oversee the receipt and processing of important correspondence by CAMs, ensuring timely and appropriate responses.
- Develop a comprehensive management plan to guide the board of directors, aligning goals and objectives and setting accurate expectations.
- Ensure the creation of Requests for Proposals (RFPs) for job requests by CAMs. Review and analyze received bids to ensure accurate presentations of project specifications.
- Serve as the point of escalation for association emergencies, providing support to CAMs in making timely and effective decisions.
- Oversee major improvement projects managed by CAMs, particularly those exceeding $10,000 in capital. This includes reviewing RFPs, coordinating meetings, and monitoring vendor interactions.
- Establish clear, thoughtful, and consistent communication with the board, unit owners, vendors, and government agencies, conveying critical information, updates, and instructions as needed.
- Develop meaningful professional relationships with CAMs reporting to them, fostering a collaborative and supportive work environment.
- Train and develop CAMs on AMS processes and procedures, helping them reach their full potential.
- Conduct monthly meetings with CAMs and check in regularly with the team to ensure alignment, address concerns, and provide ongoing support.
- Create a weekly schedule to visit all properties within their portfolio, ensuring consistent oversight and engagement.
- Attend meetings with the leadership team and provide clear updates on any challenges and success stories.
- Represent Affinity Management Services values at all times.
- Active Community Association Manager License
- Strong customer service, communication, and interpersonal skills.
- Effective written and verbal communication skills.
- Highly organized, people-oriented individual.
- Ability to work under tight deadlines and prioritize effectively.
- Ability to present and communicate in front of large audiences.
- Coaching and training abilities.
- Intermediate to advanced command of computer hardware/software, including Microsoft Office suite.
- Valid Driver's License.
- Bachelor's degree with a concentration in Business, Real Estate, and/or Hospitality.
- Demonstrated experience conducting presentations in conjunction with Business Development and Sales.
- Management of large teams and projects.
- Experience with accounting concepts, P&L, and budget preparation.
- Full-time position with variable hours and potential weekend work.
- Frequent travel (more than 50%) to on-site locations.
- Ability to travel to Doral, FL main office once a week.
- Indoor and outdoor work, including property inspections.
- Physical requirements, including hearing, visual acuity, mobility, and lifting.
- Fully paid medical insurance option for all employees
- Voluntary dental, vision, life insurance, and short-term disability
- $650 monthly car and cell phone allowance
- 401(K) Plan after 90 days of employment
We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations.
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